Telephone Answering

What happens if you’re in a meeting or with a client and you can’t answer the phone?

At Saracens House we understand the importance of answering the phone in a timely friendly yet professional manner. Setting up a telephone answering service will allow you to grow your business without worrying about missing any calls. It will provide you with more time, flexibility and a professional image for your business, allowing you to carry on with your working day without any disruption or loss of potential opportunities.

Unlike a call centre, we do not follow a script. We can be flexible with your individual requirements and how you would like us to answer the phone, with options of transferring to specific numbers or simply taking a message. Your callers will be greeted by our friendly, professional and polite reception staff who are able to filter out all nuisance, cold-calls and sales calls that would normally take up valuable time in your day.

Telephone Answering Pricing

Est Monthly Call Volume less than 50 51-100 100-200 200+
Basic - Shared Number* £35 £50 £70 negotiable
Basic - Own Number £65 £80 £100 negotiable
+ Email every call £10 £15 £25 negotiable
+ SMS every call £15 £20 £30 negotiable

  • All prices shown are net of VAT
  • Basic service = message taking, providing standard information (as requested and decided by client e.g. mobile number, e-mail address etc) and sending a daily summary of calls by e-mail.
  • The monthly call volume is an approximation – the costs will only increase if the estimated call volume is consistently or excessively exceeded.
  • There are no hidden costs – no additional cost per minute, per SMS or e-mail and no additional cost per call unless you excessively exceed your agreed estimated call volume.
  • For any other service that you require, please call us for a quote.


* A shared number will be answered using Saracens House. We will then gather all the relevant information that is required and the message will be passed straight across to you.

Please call us on 01473 228860 or email for more information on this service.